Refund Policy

Last updated: June 2026

Returns & Exchanges

Super Cabinets accepts returns within 7 days of pickup or delivery. Items must be unused, unassembled, uninstalled, unmodified, in original packaging, and in resalable condition.

Damaged, Missing, or Incorrect Items

Damaged, missing, or incorrect items must be reported within 48 hours of receipt. To file a claim, provide your order number, photos of the item(s), photos of the packaging, and a description of the issue.

Do not assemble, install, modify, or discard packaging before contacting us. Doing so may void your eligibility for a refund or replacement.

Non-Returnable Items

The following items are non-returnable:

Special-order or custom-order items
Clearance, final-sale, or as-is items
Items that have been assembled, installed, or modified
Items that are damaged, incomplete, or missing original packaging

Refund Processing

Original shipping, delivery, handling, and service fees are non-refundable unless the return is due to our error (incorrect item shipped, defective product, or damage caused by our handling).

If a return is approved, the customer is responsible for return shipping and transport costs unless the return is due to an incorrect item or a Super Cabinets error.

Eligible returns may be subject to a restocking fee of up to 30%.